Customer Relations Manager

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.


Your place of work: Stans, Schweiz

What you do

  • Main contact person for aircraft owners and operators as well as for the Pilatus management, ensuring high level of customer satisfaction
  • Act as a liaison between Pilatus and aircraft owners, operators and Pilatus authorized service centers
  • Close cooperation with AOG-coordinator, TechSupport- & Spares-team
  • Point of escalation related to in-service issues including commercial aspects
  • On-Site visit to customers on a regular basis
  • Assisting Sales-team and participate at conferences as well as tradeshows

What you bring

  • Broad aerospace background, preferably with experience in both technical and commercial areas
  • Professional qualifications advantageous, experience and personality considered equally important
  • Fluent English language skills are required, proficiency in German would be an advantage
  • Highly motivated and focused on customer satisfaction and business development
  • Ability to work under pressure, prioritise tasks and allocate time and resources to meet the job requirements
  • Willingness to travel and flexibility regarding working hours

What we offer

  • Financial participation in the company's success
  • Flexible working hours
  • Promotion of job-related trainings
  • Good social benefits
  • Referral fees for successful employee placement
  • Discounted meals in our staff restaurant and employee discounts

Become part of the Pilatus family

  • We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
  • For impressions: Check Instagram «pilatusaircraft»
Fly with us

We look forward to your online application

Your contact

Basil Ballweg
Trainee Human Resources
Phone: +41 41 619 36 42

Apply online