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The Pilatus Class

You may have heard the term ‘Pilatus Class’ already, and wondered what it means? Well, it’s the attitude which motivates us to do what we do. It stands for quality, integrity and professionalism. The Pilatus Class is a higher level of service in everything we do. When you join the Pilatus Family, Pilatus Class comes as standard.

Authorized Pilatus Service Centers

Your nearest Authorized Service Center is the best place for aircraft maintenance work. For service bulletins, publications, spare parts management, warranty cases or the service history of used aircraft or parts, your Authorized Pilatus Service Center is the expert when it comes to your Pilatus aircraft.

First-Class Maintenance Service

Pilatus operates an Authorized Pilatus Service Center at its headquarters in Stans, Switzerland. The workshops are equipped for all maintenance and overhaul tasks on Pilatus aircraft. The general proximity to the production and development facilities ensures a critical advantage: our customers reap all the benefits of our comprehensive know-how and first-class services.

MyPilatus Customer Portal

The MyPilatus customer portal is your digital connection with Pilatus, available to you whenever you have internet access. The portal provides all the information required by owners, Authorized Pilatus Centers and suppliers.

Pilot & Crew Training

Pilatus training courses are recognized for their quality and, in particular, for the high degree of training that takes place in or around the aircraft. Our instructors have many years of experience in all areas of professional aviation. As the manufacturer’s representatives, they have the best possible, detailed first-hand knowledge of our aircraft, systems and procedures. Courses are taught in English, with English documentation.

CrystalCare Program

CrystalCare takes the legendary Pilatus service to an even higher level. Developed to complement our comprehensive standard warranty, CrystalCare offers additional peace of mind by completely removing the uncertainty of fluctuating maintenance costs and even includes a Mobile Recovery Service.