Service / Training / Support

GBTS Customer Liaison Manager

Our GBTS, Support department has an immediate opening for a GBTS Customer Liaison Manager.

Your place of work: Stans, Switzerland

What you do:

  • Single point of contact for all after sales activities related to business aspects of assigned Flight Simulation Training Device customer(s)
  • Compile reports and project status presentations for stakeholders and Pilatus management
  • Compilation of service offers in accordance with customer requirements
  • Preparation, negotiation and execution of support contracts
  • Coordination of support activities (internal/suppliers/customers)
  • Closely liaise with assigned Customer Support Engineers and liaise directly with customers, suppliers, engineering and other departments
  • Report weekly the tasks and activities to team leader
  • Help to improve processes and standards, and contributes to the development of the team and its working practices

What you bring:

  • At least 5 years of relevant experience in customer support, contract and proposals compilation and management
  • Technical background, preferably in aerospace engineering or working experience in aeronautic environments
  • High Level German and English, spoken and written (C1 and above)
  • Proficient in the use of MS Office (Word and Excel)
  • Willingness to travel for around 30% of the time
  • Working in an international team
Fly with us

We look forward to your online application

Your contact

Martina Bürkle
Human Resources Manager
Phone: +41 41 619 61 68

Apply online