Technical Support Engineer (a)

Your place of work: Stans, Switzerland

Your Tasks

• Processing technical enquiries and creating solutions for customers, service centres and subsidiaries as well as dealing with customer complaints
• Work in 24/7/365 operation (early and late shifts as well as weekends and holidays)
• Maintenance support of the PC-12 Fault Isolation Guide and the PC-24 e-Trouble Shooting Tool
• Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation
• Identify product improvements and initiate potential modifications
• Provide on-site support to customers and service centres to resolve complex issues

With this you convince us

• Technical background
• Several years of experience in aircraft maintenance in either "Mechanical Systems and Structural Design" or "Avionics and Electrical Systems", preferably for the Pilatus PC-12 or PC-24
• EASA B1/B2 and/or FAA A&P licensed or equivalent level of training (e.g. military aviation maintenance qualified) would be an advantage
• High level of responsibility and structured approach
• Knowledge of SAP and MS Office Tools
• Very good written and verbal skills in English, German is an advantage

What we offer

• A committed, international team and unique projects 
• Flexible working hours and individual pension solutions 
• Support for training and opportunities for personal and professional development 
• Discounted meals in our staff restaurant and various discounts for employees 
• Team events at which we celebrate our successes together 

Become part of the Pilatus family

• We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
• For impressions: Check Instagram «pilatusaircraft»