Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your Tasks
- Coordinate the IT service desk in Spain, handle technical inquiries and incidents, process and resolve them in the following areas: Desktops, workstations, laptops, Windows operating systems, including applications like M365, Printers, scanners, VoIP devices, Mobile devices such as smartphones and tablets
- Forward tickets to specialized departments if necessary
- Ensure data maintenance in the service and ticketing system (ICT assets, inventory, tickets)
- Manage user access, report IT security incidents, and support the IT security team on local compliance issues
- Maintain and update knowledge bases, document resolutions, gather user feedback, and help improve IT support processes
- Prepare and/or review decision-making documents for the Spain office
With this you convince us
- A background in IT-related studies, supported by relevant certifications, for example certifications in Windows OS or similar systems are highly desirable
- Basic networking knowledge, strong troubleshooting skills for hardware/software, and at least 3 years of relevant experience with employer verification
- Fluent language skills in English and Spanish is a must
- Strong communication and teamwork skill as well as diplomatic, well-organized, stress-resistant, and reliable personality
- Ability to prioritize tasks and effectively communicate with suppliers and contractors when required
- Please submit your application for this position in English
What we offer
- A committed, international team and unique projects
- Support for training and opportunities for personal and professional development
- The opportunity to be part of something significant: contribute to the development of a new facility in Sevilla and play a key role in shaping its future success
- Opportunities for career advancement within Pilatus Ibérica and the broader Pilatus network
Become part of the Pilatus family
- We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
- For impressions: Check Instagram «pilatusaircraft»
We are looking forward to your online application
Apply online
